Other Ways to reach us:

Phone:

Billing and Collections: 803-887-1100 or 855-558-5559 Press 3
Maintenance: 855-558-5559 Press 2
Title Status: 855-558-5559 Press 1 then press 2
Applications, Portal/IT: 855-558-5559 Press 1 then press 3
Lot Lease Termination or Changes: 855-558-5559 Press 1 then press 4

Email:

Leasing, Title, Move-Out Notice: leasing@valleo-residential.com
Payment Inquiries: collections@valleo-residential.com
Sales Support for Application or Portal Assistance: salessupport@valleo-residential.com
Maintenance (call for emergencies): maintenance@valleo-residential.com

Text:

Billing and Collections:
704-946-6492 Use for immediate issues or concerns regarding your account Do not text for maintenance!

Written Notices to Lessor:

Community Name
c/o Valleo Residential
P.O. Box 220270
Charlotte, NC 28222